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Nelson's Plumbing Heating & Cooling

Water Heaters · Waterford & Oakland County

Water heater repair and replacement in Waterford, MI

Cold showers in a Michigan January get old fast. Whether you have a standard tank or a tankless unit, we can find out why it stopped working and get the hot water back on.

Sometimes a water heater needs a part. Sometimes it needs to be replaced. We'll tell you which one, and why, before we touch anything.

Tank water heater with copper piping in a basement utility room

Services

What we handle

  1. 01

    No hot water service

    Pilot out, burner won't light, tripped element or bad thermostat. We diagnose it and get hot water flowing again, any hour.

  2. 02

    Tank water heater repair

    Thermocouples, gas valves, heating elements, anode rods and relief valves repaired or replaced on gas and electric tanks.

  3. 03

    Tank water heater replacement

    Old tank hauled out, new one sized for your household, installed to code with proper venting and connections.

  4. 04

    Tankless water heater repair

    Error codes, scale buildup and ignition problems on tankless units. Michigan's hard water is tough on them, and a descaling often brings one back.

  5. 05

    Tankless installation

    Thinking about going tankless? We'll look at your gas line, venting and hot water use and tell you whether it's a good fit.

  6. 06

    Leaking tank service

    Water around the base of the tank is a warning. We'll find out if it's a fitting or the tank itself, and fix it before it floods the basement.

Signs you should call

Don't wait on these.

  • No hot water, or hot water that runs out much faster than it used to
  • Rusty or discolored hot water
  • Popping, rumbling or banging from the tank
  • Water pooling around the base of the heater
  • A rotten egg smell from the hot water
  • A tank that is 10 years old or more

How it works

Three steps. No runaround.

  1. Step 1

    Call

    Call (248) 674-1971, day or night. Tell us what you're seeing and we'll get a tech headed your way.

  2. Step 2

    We diagnose and explain

    We check the burner or elements, controls, venting and the tank itself, then tell you whether a repair makes sense or whether you're better off replacing.

  3. Step 3

    We fix it right

    We repair or install, check for leaks, set the temperature safely and make sure the venting is right before we leave.

FAQ

Common questions

Should I repair or replace my water heater?

If the tank itself is leaking, it needs to be replaced. If it's a part like a thermocouple, gas valve or element on a tank that's otherwise in good shape, a repair usually makes sense. Age matters too, and we'll give you a straight answer.

Why is my water heater making a popping noise?

That's usually sediment built up in the bottom of the tank. Hard water makes it worse. Flushing can help on a newer tank. On an older one, it can be a sign it's near the end.

Is a tankless water heater worth it?

For some homes, yes. It depends on your hot water use, gas supply and venting. We'll look at your setup and give you an honest recommendation.

What should I do if my water heater is leaking?

Turn off the cold water supply valve on top of the tank and shut off the gas or the breaker. Then call us at (248) 674-1971.

No hot water? We can get it back.

Tank or tankless, gas or electric. Call any hour.

Open 24 hours, 7 days

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