Emergency service · 24 hours · 7 days
Plumbing, heating or cooling emergency? Call now.
Burst pipes, no heat, no hot water, flooded basements and failed AC. We're open around the clock for Waterford and Oakland County.
If you smell gas, leave the house now.
Don't flip light switches, use the phone or start a car in the garage. Get everyone outside, then call 911 or your gas utility from outside. Once you're safe, call us at (248) 674-1971.
What to do while you wait
A few steps that limit the damage.
- 01
Water leak or burst pipe
Shut off the main water valve. In most Michigan homes it's in the basement where the water line comes through the wall, near the meter. Turn it clockwise until it stops. Open a faucet on the lowest floor to drain the lines.
- 02
Leaking water heater
Turn off the cold water valve on top of the tank. For a gas heater, turn the gas control to off. For an electric heater, switch off its breaker. Keep things off the floor around it.
- 03
Furnace failure in cold weather
Close curtains and blinds, close doors to rooms you aren't using and keep everyone in one warm room. If you use space heaters, use ones made for indoor use, keep them clear of anything that can burn and never run a generator, grill or stove indoors for heat. Let faucets drip to help keep pipes from freezing.
- 04
Backed-up drain or sewer
Stop running water in the house so you don't add to it. Keep kids and pets away from the backup.